Operations Knowledge Capture

Own Your Operational Knowledge

Most manufacturers rely on tribal knowledge trapped in the heads of their workers.

While SOPs and WIs aim to standardize operations, they're easily misunderstood across departments, leading to production, quality, and safety issues.

This disrupts operations in several key ways:

Critical job knowledge disappears when experts retire, quit, or otherwise leave
Informally trained workers struggle to understand and retain information
Newer operators easily misunderstand SOPs and WIs, leading to quality and safety issues

Reimagine's human led AI platform lets manufacturers efficiently capture tribal knowledge over time and align knowledge across departments. Bullet proof your operations today with only a few hours per month.

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"The Reimagine Platform has eliminated the need for me to give new worker, in-person safety presentations. This has resulted in better retention and saves me hours every month."
Herb Mason
Safety Coordinator at Manitowoc Tool & Machining, LLC

Progress Beats Perfection Every Time

Don't have time to address your knowledge capture challenges right now?

With Reimagine, your team makes incremental improvements when time allows, always prioritizing operations. Just be better every month.

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Reimagine Benefits

Continuously Capture Tribal Knowledge

Capture expert knowledge continuously. Ensure your production capabilities aren't impacted when you lose experienced workers to retirement and resignation

Progress While Prioritizing Operations

Reimagine enables you to improve your knowledge position without disrupting production. Non-production personnel manage the process, relying on experts for reviews.

Keep Experts Producing

Keep your experts focused where they deliver the most value, instead of teaching basics and answering endless questions that are better delivered digitally.

Improve Support for Newer Workers

Trainees learn foundational basics digitally and consistently. Improved learning support cuts time to competency and reduces new worker turnover caused by frustration.

Capturing Operational Knowledge

The Knowledge Capture Process

Use Reimagine to generate content from SOPs, WIs, handbooks, and other company documents. You can even generate draft step lists from video walkthroughs of operators performing their jobs. Regardless, you can manage the same basic iterative and collaborative process within the platform.

Select a Job Role

Often you'll start with a job that you know is only done by a few people, representing a big knowledge loss risk.

Record a Walkthrough

Using a basic smartphone, record the chosen worker performing the real job task. Upload the result along with any related documents, like an SOP or WI.

Generate a Draft

Let the human led AI generate a draft procedure, including step names, instructions, and proposed video clips.

Review & Iterate

The draft doesn't need to be perfect, just good enough to allow your experts to quickly react and log opportunities for improvement.