Proactive vs Reactive Reinforcement
If knowledge isn't used regularly, it quickly fades until a problem arises. This might be a worker who can't remember how to perform a monthly calibration, and distracts someone else with a question. This is what we call Reactive Reinforcement, and is the typical way workers become top performers over months and years.
To help workers remember important knowledge before it's needed, the Reimagine App gives them daily challenges. Personalized algorithms optimize the challenges for each individual, helping them become top performers in weeks instead of years.